Return Policy

The Bomb Head Shop

Last updated: 2/13/2026

Thank you for shopping with The Bomb Head Shop. Please read our Return Policy carefully before making a purchase.

1. All Sales Are Final

All sales are final. We do not accept returns or exchanges, except for items that are broken in transit or defective.

2. Damaged or Defective Items

If your item arrives broken or defective, we will gladly help.

What We Offer:

• Replacement (if available)

• If replacement is not available, full refund

• Or, if preferred, swap for a different item

Reporting Requirements:

To qualify for replacement/refund/swap, you must contact us within 7 days of receiving your order.

How to Submit a Claim:

Email us at 719headshop@gmail.com with:

• Your order number

• Photos of the damaged or defective item

• A description of the issue

Once we receive your claim, we will review and respond promptly.

3. Incorrect Item Received

If you received the wrong item, please contact us within 7 days of delivery.

We will:

• Correct the order by sending the correct item (if available), or

• Issue a full refund if the correct item is unavailable, or

• Offer a swap for a different item

4. Shipping Costs

Shipping costs are non-refundable, except when the return is due to a damaged, defective, or incorrect item.

5. Processing Time

Once your claim is approved, replacements or refunds will be processed within 3–5 business days.

Refunds will be issued to the original payment method used at checkout.

6. Questions?

If you have any questions about your order or our return policy, please contact us:

The Bomb Head Shop
📧 719headshop@gmail.com